At CelebrityAccess, information is our business. The integrity of
the industry information we collect and provide to our online members
is core to our business and, therefore, a priority to us. This same
importance is placed upon the protection of our users' personal
information. We feel the manner in which we handle your personal
information reflects the integrity of our data practices as a whole.
gather information from you, and what we do with that information.
This policy may be updated as our services continue to evolve and
grow, so we recommend that you periodically check back to review it
for changes. Your continued use of our site implies your acceptance
privacy practices, please do not hesitate to contact us.
CelebrityAccess from our sales, marketing, and customer service
efforts. Data collected for use on the CelebrityAccess website is
collected separately and independently from this and is not restricted
Personally Identifiable Information: What do we
collect and why?
CelebrityAccess collects personally identifiable information from
our users for a number of reasons: to contact visitors who have
requested more information about our services, to provide a weekly
live-entertainment industry email newsletter and/or periodic marketing
and information emails to those users who have chosen to receive these
mailings, to maintain profiles about our members and periodically
contact them regarding their membership, and to process payment for
Virtual Tours and Free Trial Requests
Visitors who are interested in learning more about CelebrityAccess
are invited to take a self-guided Virtual Tour and/or to request a
Free Trial of our service. In each case, we ask the visitor to
provide us with some basic information including their name, company,
and email address. This information is used to contact the visitor to
provide them with further information about our service and, if
appropriate, assistance enrolling for a Free Trial.
Email: ENCORE and Marketing Materials
When you submit your email address to us, you have the option to
subscribe to any of our email lists. You may choose to receive our
weekly live-entertainment industry newsletter, ENCORE, and/or periodic
marketing emails regarding CelebrityAccess and other reputable,
entertainment industry related organizations that may be of interest
to you. We will never add your email address to any of our email
lists without your permission.
If at any time you wish to be removed from one of our email lists,
please notify us by either replying to one of our emails with the word
"REMOVE" typed in the subject line of your reply or by clicking here. Additionally, to remove
yourself from the ENCORE email list, you may go
here and provide us
with the email address to be removed. All removal requests will be
If you choose to enroll for a Free Trial of our service or to
subscribe to CelebrityAccess, we will ask you to provide us with
further contact information about yourself for our records (such as
job title, business telephone and fax numbers, and business address).
This information becomes a part of your Member Profile, along with
your User Name and Personal Password. During your membership, we may
use this information to contact you periodically for customer service
purposes (for example, to send you a welcome package, notify you of
your approaching subscription end date, periodically inquire about
your satisfaction with our service, provide technical assistance,
notify you of upcoming changes to our site, or inform you of changes
and/or additions to the services we offer). When we communicate with
you over the phone or by email, that communication is logged in your
Member Profile so that we may easily reference your customer service
history and use this information to better serve you in the future.
We encourage you to keep your Member Profile up-to-date. If at any
time you wish to update your Member Profile information, please
contact us by email or by phone at
860-536-5700. Only you or the Primary Contact responsible for your
organization's subscription may request a change to your Member
Profile information. We will always verify the identity of the
requesting party before honoring requests.
We prefer that subscriptions to CelebrityAccess be paid for by
credit card. If you choose to use this method of payment when
subscribing, you will be asked to provide us with current credit card
information including your card number, expiration date, billing
address, and Card Verification Code. This information will be
submitted for processing through Authorize.Net, a secure, third party
payment-processing gateway. Authorize.Net will securely share your
information, using SSL encryption, with banks and credit card
processors as necessary to authorize and process your payment. For
more information regarding Authorize.Net and their security practices,
IP Addresses and Cookies
We log users' IP addresses, browser types, and pages viewed for
both specific and general administration reasons. If you are a member
of CelebrityAccess, either through a temporary Free Trial of our
service or because you have purchased a subscription, your IP address
will be logged in your Member Profile each time you access our
website. This allows us to provide you with better customer service
and to ensure that the website is used in accordance with our Terms of
Service. The user information we collect is also used in a general
manner to administer our website, gather demographic information, and
track and compile site usage information in order to improve our
We use "cookies", small text files stored on your computer, to
recognize our members when they visit CelebrityAccess. This saves our
members from having to log in each time they return to our website and
allows us to identify their email addresses for use with our
RapidAccess email system. These cookies are not used to collect
additional personal information about our members and can only be read
by CelebrityAccess' web servers. Please note that some of our
advertisers may choose to collect personally identifiable information
their website. We are not responsible for, and do not have access to,
any information they may collect.
Do We Share Your Information With Anyone?
We take your privacy seriously. We will never share your
information with outside parties, other than as outlined in this
do so by law or for legal reasons.
It is important to recognize that CelebrityAccess is in the
business of providing information and that Members' Profile
information and other information collected for purposes of sales and
marketing may be redundant to the information we provide through the
CelebrityAccess website. All information collected to be displayed on
the CelebrityAccess website is done so separately, and independently
of the information collected through our marketing, sales, and
customer service efforts. To ensure that we work in accordance with
Use Agreement, please note that this policy in no way encumbers,
restricts, or prevents CelebrityAccess from using data independently
gathered for listing on the CelebrityAccess website.
Is Your Personal Information Secure?
The protection of your personal information is of the utmost
importance to us. Our employees are trained to handle your personal
information with confidentiality and sensitivity, and only those
employees who require this information to do their jobs are given
access to your personal information. Additionally, as outlined above
in 'Subscription Payment', sensitive credit card payment information
is always transmitted securely, using SSL encryption, to our
payment-processing service, Authorize.Net, and stored on their secure
What Is Our Policy Regarding Children's Privacy?
Our service was designed specifically for professionals associated
with the live-entertainment industry and is therefore not intended for
children. Children will not be given access to the members-only area
of our website and will not be asked to disclose personal information
What If You Would Like Further Information?
Your satisfaction with our service and our privacy practices is
very important to us. If at any time you have questions, comments, or
contact us directly by email or by
calling us at 860-536-5700. All inquiries will be responded to
Thank you for using CelebrityAccess!